About Open Plan Systems
Relationships matter. Value matters. On-time delivery matters. We are your partner in creating today’s versatile workspaces.
Based in Richmond, Virginia, Open Plan Systems offers solutions for the entire office environment. From designing full spaces to finding that perfect chair, we provide competitive pricing that allows customers access to the modern, functional spaces they need. Our new manufactured systems feature all-new U.S. products and incredible quality and value.
Meet The Team >A Legacy Of Best In Class Service
Dean Williams, COO of Open Plan Systems, has owned and operated furniture manufacturing facilities for more than 45 years. Exceptional, personal service is a hallmark of our business. Our customers return to us again and again because they know they can count on our lead times. We’re dependable, consistent and easy to work with.
OPS is a Richmond Top Employer, with More Than 150 Employees
Our Leadership Team
Dean Williams
Chief Operations Officer
804-523-8110
moc.nalpnepo@smailliwd
Dean Williams, COO of OPS in Richmond Virginia, brings a lifetime of experience in the industry as owner operator of an office supply dealership, Haworth contract dealership, Hon dealership, and Broker / liquidation services. The last 13 years, he has run the largest remanufacture of Herman Miller AO products along with expanding new value priced products for systems furniture and desking applications. Dean is an avid golfer and enjoys boating and water sports.
Pamela Williams
Chief Executive Officer
804-523-8111
moc.nalpnepo@smailliwp
Pamela Williams, CEO of OPS in Richmond Virginia has 20 plus years experience in the financial management of office furniture operations. Her leadership in our women owned company has led to rapid growth through financial planning, automation, providing employee benefits on par with much larger companies while limiting risk. Pamela is active in the Central Virginia Food Bank that has put OPS in the top 20 donor list for multiple years and Colonial Heights Baptist Church.
Dina Fink
Director of Customer Service
804-523-8120
moc.nalpnepo@knifd
Dina Fink has been around the furniture industry for a lifetime as the daughter of Dean Williams, the COO of OPS. After 10 years in sales at Verizon Wireless, she decided to follow in her father’s footsteps and joined the family business in June 2008. As a member of the OPS team, she manages our customer service and design teams. With over 20 years of customer service experience, our customer service team continues to improve the experience each dealer has with OPS on a daily basis.
Jay Bryson
Director of Sales
804-523-8124
moc.nalpnepo@nosyrbj
Jay Bryson has been with OPS for over 20 years, starting as Project Manager then directing Production before becoming VP of Operations and ultimately serving as an officer of the company. Upon the acquisition of OPS by HMU, LLC in 2008, Jay became the Director of Sales and has served in that capacity ever since.
Rick Hagy
IT/Project Manager
804-523-8115
moc.nalpnepo@ygahr
Rick Hagy, Project Manager at OPS, brings 10 years of experience in implementation and managing ERP systems. Born and raised in Ohio where he worked in the automotive industry and distribution companies before moving to Virginia four years ago. Rick enjoys soccer and outdoor activities.
Sean Braudrick
Director of Information,
Technology and Process Control
804-523-8114
moc.nalpnepo@kcirduarbs
Sean Braudrick is a Richmond area native who graduated with honors from Huguenot Academy in Powhatan, VA and studied Business Information Systems at Virginia Commonwealth University. Sean gained IT and Automation experience from national financial institutions (First Union Bank & Capital One) from 1994 until he started with Open Plan Systems in the Spring of 2004.
Ben Mitchell
Director of Operations/Production
804-523-8142
moc.nalpnepo@llehctimb
Ben Mitchell, Director of Operations for OPS, has been working in the furniture industry for the past 45 years. His experience began in High Point, NC with his father’s furniture manufacturing company. In 1977, Ben worked as a line and machine operator for a division of Thomasville in Appomattox, VA. He later became the co-owner and operator of an upholstery company in Richmond, VA. After this experience, he sold his share of the company and went to work as the service manager for Virginia Correctional Enterprise. He joined the Open Plan Systems’ team in 2001.
Rand Martin
Planning, Field Services
and Logistics Manager
804-523-8122
moc.nalpnepo@nitramr
Rand Martin, Logistics/Planning Manager of OPS, has been in the office furniture industry for 6+ years, but brings his 15+ years experience as a Sr. R&D Planner, Production Project Manager and QC/IC Manager for manufacturers of weapons systems development, computer hardware and electronics components with him. Rand is a proud ex-service member where he worked on and trained others in the armed forces to work on nuclear warheads and weapons systems. He is a sports enthusiast who enjoys golf, fishing and all outdoor sports.
Lisa Hagy
Director of Human Resources
804-523-8121
moc.nalpnepo@ygahl
Lisa Hagy has been with OPS for 11 years, starting in Human Resources and quickly transitioning to Director of Human Resources. Lisa’s leadership in company events, employee engagement, and benefits packages have greatly impacted the company and its employees. Lisa is a Christian who loves spending time with her family and enjoys the beach, traveling, and fitness.
Michelle Roop
Director of Marketing
804-523-8116
moc.nalpnepo@poorm
Michelle Roop joined OPS in 2010 as a Designer, soon transitioning to Project Manager and then Marketing Manager from 2013-2019. She spent several years as a Marketing Manager in the sports industry and recently returned to OPS as Director of Marketing. Michelle enjoys boating, traveling and exploring the outdoors.
Each year, Open Plan Systems hosts a company-wide charity fundraiser to help local organizations give to those in need. Some of our partners include The Salvation Army, Toys for Tots, VCU Massey Cancer Center, Jobs for Virginia Graduates, and more.
