Open Plan Systems (OPS) at 4700 Deepwater Terminal Road, Richmond, VA 23234 warrants the products to be free of defects in materials and workmanship for as long as the original purchaser owns the product. This warranty extends from the date of installation and is based on normal usage of the product. This warranty does not apply to possible damage or misuse of the product and does not cover normal wear and tear such as laminate chipping or the soiling / fading of fabrics. The Lifetime Warranty applies to all Open Plan Systems’ products with the exception of those high wear components noted below.
|OPS Furniture Systems||Limited Lifetime|
|Fabric (Furniture Systems)||Five (5) Years|
|Electrical Components||Five (5) Years|
|Drawer/drawer glides, casters, and adjustable work surface mechanisms||One (1) Year|
Upon being notified of potential warranty defect, Open Plan Systems will either repair or replace the item as originally specified. Damage caused by freight carrier is not covered under this policy.
This warranty does not apply to consumable products such as light bulbs or surge protection products. Product alterations or modifications not explicitly approved by Open Plan Systems do not qualify for this warranty. Also, this warranty does not cover the installation, relocation or reconfiguration of product other than by Open Plan Systems authorized personnel.
Open Plan Systems shall not be liable for incidental or consequential damages arising out of a claim of defective product. This warranty is in lieu of all other expressed or implied warranties and constitutes the sole and exclusive liability of Open Plan Systems.